Privacy notice

Controller

Pivotis, Switzerland, contact@pivotis.ch

What we receive

What you enter in the request form: your description, your choices, your example files, your name, your email and, if you give it, your company. The pages of this site load nothing from other sites and set no cookies; the form sends your data to the service named below. Page hosting: Netlify, Inc., United States (logs: IP address, date, page).

Why

Only to review your request, reply to you and, if you accept our quote, build the tool.

Who else has access

• The service that receives and stores the form: Netlify Forms (Netlify, Inc., United States), with your files. Submissions are filtered for spam (Akismet).
• Your request, contact details and files are processed by an AI service (Claude, Anthropic PBC, United States) to prepare the analysis and the quote; no decision is taken by the AI alone. Safeguard for the transfer abroad: the European Commission's standard contractual clauses, with the adaptations provided for Switzerland. We have turned off the option that lets Anthropic use our conversations to train its models. Anthropic still retains data under its own rules: as long as reasonably necessary for its purposes, up to 30 days after deletion, and up to 2 years for a conversation flagged by its safety checks (Anthropic's rules, consulted on 8 November 2026).
• If you order a tool: the project files and the delivered tool are kept by Pivotis in Switzerland and deleted 90 days after delivery.
• The email service that receives the requests: Infomaniak Network SA, Switzerland.

For this reason, do not send personal data about others or trade secrets: an anonymised example is enough.

How long

A request that does not lead to an order is kept for 12 months after our last reply, then deleted.

Accounting records of an order are kept for 10 years (legal obligation).

Your rights

You can ask to see, correct or delete your data by writing to contact@pivotis.ch. You can also contact the Federal Data Protection and Information Commissioner (FDPIC).

If you are in the European Union

The General Data Protection Regulation (GDPR) may apply (Art. 3(2)). Legal bases: steps taken at your request before entering into a contract, and performance of the contract (Art. 6(1)(b)); your consent for the processing by the AI (Art. 6(1)(a)), which you can withdraw at any time for the future. You also have the right to restriction of processing, to data portability and to object, and the right to lodge a complaint with the supervisory authority of your country.